Effective Date: 18-Jul-2024
Last Updated: 18-Jul-2024
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| rc::a | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| CLID | 1 year | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. |
| _clck | session | Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
| MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
| SM | session | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. |
| _clsk | session | Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording. |
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well. |
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Cookie Policy Generated By CookieYes – Cookie Policy Generator.
Maria MccallamTrustindex verifies that the original source of the review is Google. Highly recommend this company on time clean and tidy very polite I will be using this company in the future Gary was the gas engineer Philip MayTrustindex verifies that the original source of the review is Google. I chose Redfern because they are a local company and they seemed more prepared to deliver a system customized to my requirements. They did so and I am happy with the result. There was an issue with the hot water cylinder, which I was worried might be a hassle to resolve, but Mark just arranged a replacement without question. Full marks for customer service. Michael O'BrienTrustindex verifies that the original source of the review is Google. Initially called to identify a fault on boiler, then a new boiler installation. Very responsive, mostly excellent communication throughout. Very competitive quotes. Let themselves down slightly by not advising install would be over 2 days, not the one day I had expected. All staff I had contact with very polite and professional. Installer Tony left work area clean and tidy,with all rubbish removed. Steve CTrustindex verifies that the original source of the review is Google. The boiler repair was done efficiently with no problems and by a friendly team, and done quickly with no mess, a good job done. Mike McGroveTrustindex verifies that the original source of the review is Google. Mark and his team have been excellent throughout our recent installation of a heat pump, underfloor heating and general plumbing work. They provided a very competitive quote, have been great communicators and all their work has been to a really high standard. Most reassuringly, when there have been any minor issues (as expected in such a large piece of work), they have been very quick to rectify issues without any fuss. Thoroughly recommended. Kaylind GrantTrustindex verifies that the original source of the review is Google. Came at short notice to repair our cold water inlet that had a pin hole leak. Work was efficient quick and as always friendly and professional. GregoryTrustindex verifies that the original source of the review is Google. I couldn't have asked for a better job. The repairman was on time, friendly, extremely efficient and explained how to use the New boiler effectively. He cleaned up after 6 hours of tearing out the old boiler and completely replacing it. I will certainly recommend your company to my friends and family. EXCELLENT work! Grace PagetTrustindex verifies that the original source of the review is Google. From the initial contact with Redfern Heat Pumps, its been nothing short of an amazing service. Jennie, Mark and Tony who undertook the work have been so understanding and helpful. Like anything, big jobs never come at the right time, so was stressful! Mark provided a very reasonable, competitive quote and explained everything. When we were in the position to proceed it was booked in and completed to a high standard and Tony even tidied up after himself. Even following up the next day to check everything is working still and answering my stupid questions 🙃! They have been a pleasure to work with and wouldn't hesitate to recommend them to anyone!! Thank you!!! Marc MatthewsTrustindex verifies that the original source of the review is Google. My Mum used Redfern Heat Pumps to remove and install a new boiler system, they also supplied and fitted radiators throughout the house. From start to finish the work was brilliant and couldn’t fault them, all the staff were very friendly and professional. Definitely recommend to others and will be using them in the future. ben crimpTrustindex verifies that the original source of the review is Google. The technicians that came to my house to put in a new heating system and gas boiler had a good share of practical intelligence and provided what I thought was a reasonably priced job for the quality of work done , they led everything tidy throughout and offered aftercare service on all work done . I find it easy to recommend them to anyone
Redfern Heat Pumps specialise in Air Source and Ground Source Heat Pumps and associated renewables, plus Boiler Installation, Gas & Plumbing work in Plymouth and the surrounding areas.
We cover Plymouth, Saltash, Ivybridge, Tavistock, Callington, Liskeard, Launceston, St. Austell, Bodmin, Paignton, Torquay & Exeter.
Redfern Heat Pumps Ltd Company No. 14863543