Being both Worcester Bosch Accredited Installers, and Vaillant Advanced Master Tec Installers, we are trained by manufacturers. The advantage to you, is that not only are you having your boiler fitted by experts, but you benefit from longer warranties on gas boiler installations. We believe that these two manufacturers offer the best quality products, with the highest levels of home owner and installer support. If an issue should arise (which is rare), they will react very quickly.
Gas Boilers are covered by a manufacturer’s guarantee for up to 12 years (dependent upon which boiler you select), giving you peace of mind, with no costly breakdown fees. If you need help choosing the type of boiler most appropriate for your property, we can advise you, and suggest options, to suit your budget. We can also install Commercial Boilers.
We follow a stringent process:
Annual service reminders will be sent out for maintenance reasons.
Maria MccallamTrustindex verifies that the original source of the review is Google. Highly recommend this company on time clean and tidy very polite I will be using this company in the future Gary was the gas engineer Philip MayTrustindex verifies that the original source of the review is Google. I chose Redfern because they are a local company and they seemed more prepared to deliver a system customized to my requirements. They did so and I am happy with the result. There was an issue with the hot water cylinder, which I was worried might be a hassle to resolve, but Mark just arranged a replacement without question. Full marks for customer service. Michael O'BrienTrustindex verifies that the original source of the review is Google. Initially called to identify a fault on boiler, then a new boiler installation. Very responsive, mostly excellent communication throughout. Very competitive quotes. Let themselves down slightly by not advising install would be over 2 days, not the one day I had expected. All staff I had contact with very polite and professional. Installer Tony left work area clean and tidy,with all rubbish removed. Steve CTrustindex verifies that the original source of the review is Google. The boiler repair was done efficiently with no problems and by a friendly team, and done quickly with no mess, a good job done. Mike McGroveTrustindex verifies that the original source of the review is Google. Mark and his team have been excellent throughout our recent installation of a heat pump, underfloor heating and general plumbing work. They provided a very competitive quote, have been great communicators and all their work has been to a really high standard. Most reassuringly, when there have been any minor issues (as expected in such a large piece of work), they have been very quick to rectify issues without any fuss. Thoroughly recommended. Kaylind GrantTrustindex verifies that the original source of the review is Google. Came at short notice to repair our cold water inlet that had a pin hole leak. Work was efficient quick and as always friendly and professional. GregoryTrustindex verifies that the original source of the review is Google. I couldn't have asked for a better job. The repairman was on time, friendly, extremely efficient and explained how to use the New boiler effectively. He cleaned up after 6 hours of tearing out the old boiler and completely replacing it. I will certainly recommend your company to my friends and family. EXCELLENT work! Grace PagetTrustindex verifies that the original source of the review is Google. From the initial contact with Redfern Heat Pumps, its been nothing short of an amazing service. Jennie, Mark and Tony who undertook the work have been so understanding and helpful. Like anything, big jobs never come at the right time, so was stressful! Mark provided a very reasonable, competitive quote and explained everything. When we were in the position to proceed it was booked in and completed to a high standard and Tony even tidied up after himself. Even following up the next day to check everything is working still and answering my stupid questions 🙃! They have been a pleasure to work with and wouldn't hesitate to recommend them to anyone!! Thank you!!! Marc MatthewsTrustindex verifies that the original source of the review is Google. My Mum used Redfern Heat Pumps to remove and install a new boiler system, they also supplied and fitted radiators throughout the house. From start to finish the work was brilliant and couldn’t fault them, all the staff were very friendly and professional. Definitely recommend to others and will be using them in the future. ben crimpTrustindex verifies that the original source of the review is Google. The technicians that came to my house to put in a new heating system and gas boiler had a good share of practical intelligence and provided what I thought was a reasonably priced job for the quality of work done , they led everything tidy throughout and offered aftercare service on all work done . I find it easy to recommend them to anyone
Redfern Heat Pumps specialise in Air Source and Ground Source Heat Pumps and associated renewables, plus Boiler Installation, Gas & Plumbing work in Plymouth and the surrounding areas.
We cover Plymouth, Saltash, Ivybridge, Tavistock, Callington, Liskeard, Launceston, St. Austell, Bodmin, Paignton, Torquay & Exeter.
Redfern Heat Pumps Ltd Company No. 14863543